For payers abroad
A sponsor in Australia, the US, the Gulf, or Kathmandu can add parents, open requests, upload context, and see today’s care picture.
MediReachFamily care coordination
MediReach
Know what happened at home, even when you are far away.
A mobile-first care desk for Nepali families coordinating parents, medicines, appointments, documents, and support calls across distance.
Today’s route
Ama Shrestha
01Request intake
02Care routing
03Family updates
Built around family members, requests, assigned care, documents, reminders, and timeline updates.
Operating promise
MediReach turns “Can someone please check on Mom?” into a request, an owner, a checklist, and a visible update.
Who it serves
Built for the real triangle of family care.
For beneficiaries in Nepal
Parents and relatives get a simpler view: medicine reminders, appointments, care updates, profile details, and a way to ask for help.
For manual care operations
The current product validates a human care desk before deep integrations: coordinators review, assign, call, and update.
Care desk routes
The requests your user app already supports, explained clearly.
01
Clinic coordination
Appointment requests
Capture provider preference, specialty, symptoms, and timing so a coordinator can confirm the right visit.
Build this route02
Refill operations
Medicine requests
Collect medicine name, quantity, prescription photos, delivery address, and pharmacy follow-through.
Build this route03
Coordinator calls
Support requests
Ask a care coordinator to call a parent, check symptoms, collect context, or summarize what happened.
Build this route04
Proof and context
Document checklists
Know which report, prescription, medicine strip, or support note is missing, submitted, or verified.
Build this routeCare operating layer
From request to assigned care.
Capture
The payer adds a family member and submits an appointment, medicine, or support request.
Assign
MediReach attaches a clinic, doctor, pharmacy, or coordinator with clear next-step ownership.
Verify
Documents, medicine photos, delivery addresses, symptoms, and preferences are checked in context.
Update
Payers and beneficiaries see notifications, timeline events, and instructions without chasing messages.
What families see
A calm progress board for care that spans people and places.
Sponsor update
Sent at 2:10 PM
Provider reply
Waiting
Documents
Verified
Service architecture
More than a clinic site. More practical than a generic family chat.
The app stores the details families usually repeat over and over: who the person is, what condition they have, which medicine is due, what document is missing, and who is assigned next.
Family profiles with conditions, language, mobility, diet, and local support contacts
Request progress for appointment, medicine, and support workflows
Assigned clinic, doctor, pharmacy, or coordinator details with call and directions
Medication reminders over WhatsApp, SMS, phone, Messenger, or Viber
Payer and beneficiary notifications with shared timeline events
Offline banner, install prompt, and mobile-first PWA shell
User app stays separate
The family app is where care actually moves.
The marketing site tells the story. The app carries the real coordination: beneficiaries, requests, documents, notifications, and offline-ready status.
Good Afternoon
Prabha
Today’s care
Amlodipine 5mg
Next dose due today. Payer alert on missed response.
Star Clinic confirmed
Medicine strip photo needed
Coordinator call planned
Status
Assigned care visible
How families use it
A simple loop for distance care.
The current product is intentionally human-operated. That is the point: validate whether families will pay for reliable visibility before automating the care network.
Add family
Create profiles for a mother, father, grandparent, or relative with conditions, medicines, address, and care notes.
Ask for help
Submit appointment, medicine, or support requests with urgency and the exact details the care desk needs.
Track progress
Follow submitted, processing, confirmed, out-for-delivery, delivered, in-progress, and resolved states.
Stay aligned
Receive payer-visible updates, beneficiary instructions, document reminders, and care summaries.
Current MVP offer
Family Care Plan
$9/ month per family member
A lightweight validation plan for families who need someone to help coordinate care, not just store health data.
Included in the prototype
Appointment requests
Medicine requests
Support requests
Timeline updates
Payments and subscriptions are still manually managed during validation, matching the current user app.
Coverage
Care routes across Nepal
Kathmandu
Lalitpur
Bhaktapur
Butwal
Bhairahawa
Dharan
Lahan
Sarlahi
Common questions
Questions families ask first.
What is MediReach?
A family-care coordination layer for appointments, medicine refills, documents, home support, and family communication.
How is the marketing site separated from the app?
This site explains the public offer. The logged-in care product stays in apps/user.
Who is it built for?
Families, sponsors, beneficiaries, and operators who need reliable visibility across care work.
Can this expand into service pages?
Yes. The sections can become service pages, city landing pages, pricing, and conversion flows.